Year	2013
Authors	WEI-CHI TSAI
Paper Title	Chi, N. W.*;Tsai, W. C.;Tseng, S. M., 2013.02, 'Customer negative events and employee service sabotage: The mediating role of employee hostility and the moderating roles of personality and group affective tone, ' Work and Stress, Vol.27, pp.298-319.(SSCI)(*為通訊作者)
Vol.No	387267
Date of Publication	2013-02-01
Reference URL	http://nccur.lib.nccu.edu.tw/handle/140.119/61857