Year	2019
Authors	SONIA MING-SHIOW LO
Paper Title	Lo, S.M.*;Chang, Y.M., 2019.07, 'Utilizing business process management (BPM) for performance improvement: A case study of an express company in Taiwan, ' NTU Management Review, Vol.2019, No.2019, pp.1-18.(TSSCI, SCOPUS)(*為通訊作者)(本論著未刊登但已被接受)
Vol.No	422920
Date of Publication	2019-07-01